Last updated: January 2026
At Himalsalt, we are committed to delivering our premium Himalayan salt products safely and efficiently to customers worldwide. This Shipping Policy outlines the terms, processes, and responsibilities associated with shipping, including international orders and bulk shipments.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Bulk or wholesale orders may require additional processing time depending on order size, customization, or packaging requirements. Customers will receive confirmation emails once their orders are processed and ready for shipment.
2. Shipping Methods and Carriers
We partner with reliable international and local shipping carriers to ensure timely and secure delivery. Shipping methods and delivery times depend on the destination, package size, and selected shipping option during checkout. Tracking information will be provided via email or WhatsApp where applicable.
3. Shipping Charges
Shipping costs are calculated at checkout based on order weight, dimensions, destination country, and preferred shipping method. Additional charges may apply for bulk orders or special packaging requirements.
4. International Orders
For international shipments, customers are responsible for complying with local customs regulations, import duties, taxes, and any clearance fees imposed by authorities. Himalsalt is not responsible for delays, additional charges, or confiscation caused by customs inspection or import restrictions.
5. Delivery Times
Standard delivery times vary by destination and shipping method:
- Domestic: 3–7 business days
- International: 7–21 business days (depending on location and customs clearance)
Delivery times are estimated and not guaranteed. External factors such as weather, holidays, or courier delays may affect actual delivery dates.
6. Damaged or Lost Shipments
Customers should inspect packages upon arrival. If a shipment arrives damaged or is lost during transit, report the issue within 48–72 hours with photos and order details via email or WhatsApp. Approved claims may result in replacement, store credit, or partial refund at Himalsalt’s discretion.
7. Bulk Orders and Special Shipments
Bulk and wholesale orders may require special handling, packaging, or freight arrangements. Shipping timelines, charges, and delivery conditions will be communicated and agreed upon prior to dispatch.
8. Contact Information
For inquiries regarding shipping, tracking, bulk orders, or international delivery, please contact Himalsalt via our Contact Us page, email, or WhatsApp. Our team will provide assistance and updates regarding your order.
By placing an order with Himalsalt, you acknowledge and agree to this Shipping Policy.