Last updated: January 2026
We value your privacy and are fully committed to protecting your personal information. This Privacy Policy explains in detail how our website collects, uses, discloses, stores, and safeguards your information when you visit our website, place an order, or interact with our services. By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect certain information from you in order to provide our services effectively. This information may include personal, technical, and transactional data.
Personal information may include your full name, email address, phone number, billing address, shipping address, and any other details you voluntarily provide while placing an order or communicating with us. This information helps us process orders, deliver products, and provide customer support.
We may also automatically collect technical information such as your IP address, browser type, operating system, device information, referring URLs, pages visited, and date and time of access. This data is collected to improve website functionality, security, and user experience.
2. How We Use Your Information
The information we collect is used strictly for legitimate business purposes. We use your personal data to process and fulfill orders, manage payments, confirm transactions, arrange shipping, and provide updates related to your purchases.
Your information may also be used to respond to inquiries, provide customer service, resolve disputes, prevent fraud, and comply with legal obligations. With your consent, we may send promotional emails, newsletters, or special offers; however, you can unsubscribe at any time.
Additionally, non-personal and analytical data helps us understand customer behavior, improve our website design, enhance product offerings, and ensure smooth website performance.
3. Payment Processing and Third-Party Gateways
To ensure secure, flexible, and convenient payment options for our customers, we use trusted third-party payment gateways including 2Checkout (Verifone) and PayPal. All online payment transactions are processed directly through these secure platforms using industry-standard encryption and security protocols.
We do not store, process, or have access to your credit card numbers, debit card details, CVV codes, or other sensitive financial information. Such payment data is handled solely by the respective payment service providers in accordance with their own privacy policies and compliance standards.
In addition to online payments, customers who are interested in direct bank transactions may contact us for further assistance. For bank transfer inquiries, payment confirmation, or alternative payment arrangements, you may communicate with us via WhatsApp or email, and our team will guide you through the process in a secure and transparent manner.
By completing a transaction on our website, you acknowledge and agree that your payment information will be handled by these third-party payment providers, and we encourage you to review their privacy policies for further details.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience and website functionality. Cookies help us remember user preferences, keep items in your shopping cart, and analyze website traffic.
You can choose to disable cookies through your browser settings; however, please note that disabling cookies may limit certain features of the website and affect its overall functionality.
5. Sharing and Disclosure of Information
We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your information is shared only when necessary to operate our business or comply with legal requirements.
We may share your data with trusted service providers such as payment processors, shipping and courier companies, hosting providers, and analytics services, strictly for business-related purposes. These third parties are obligated to keep your information confidential.
We may also disclose information if required by law, court order, or government request, or if necessary to protect our rights, prevent fraud, or ensure the safety of our users.
6. Data Security
We take reasonable and appropriate measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. Our security practices include SSL encryption, secure servers, access control measures, and regular system monitoring.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure. Therefore, we cannot guarantee absolute security, but we remain committed to safeguarding your information.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices, content, or policies of such external websites.
We strongly advise you to review the privacy policies of any third-party websites you visit through links on our site.
8. Your Rights and Choices
You have the right to access, update, correct, or request deletion of your personal information, subject to legal and operational limitations. You may also opt out of receiving promotional communications at any time by using the unsubscribe link provided in our emails.
If you wish to exercise your rights or have concerns regarding your personal data, you may contact us through our Contact Us page.
9. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child’s data has been collected, we will take immediate steps to delete such information.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or services. Any updates will be posted on this page along with the revised effective date.
Your continued use of the website after changes are made constitutes acceptance of the updated Privacy Policy.
11. Bulk Orders and Business Inquiries
We also deal in bulk Himalayan salt orders, including wholesale and commercial supply for retailers, spas, wellness centers, exporters, and other businesses. For bulk pricing, customized orders, shipping details, or long-term supply arrangements, customers are encouraged to contact us directly.
Bulk order discussions and negotiations can be conducted securely through email or WhatsApp, allowing us to provide accurate quotations, product specifications, and delivery timelines based on your requirements.
12. Contact Information
If you have any questions, concerns, payment-related inquiries, bulk order requests, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through our Contact Us page. You may also reach out to us via email or WhatsApp for direct communication and faster assistance.
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy .